Full Name: Anas (Anace)
M. Souhail Eljamal
Wife's Name:
Children: Luay Suhail
(Born 1992)
email: anas@eljamal.com
Website:
anas.eljamal.com
Availability: August
2006
Contact Information:
8115
Tel (Work): (780) 913-
4884
Tel (Personal): (780)
880-1203
Work with professional
educators on exploiting latest information and communication technologies in
teaching and learning for the success of learners.
I have accumulated more
than 13 years of leadership and management experience in multicultural higher
education. Throughout this period, I was exposed to many changes in the
external and internal environment that provided me with ample experience in
leading cultural changes. The success of the departments and functions I have
led since 1992 are mainly due to the outstanding efforts of the teams I have
worked with. This enriched in me the art of leadership that capitalizes on the
strengths and talents of individual staff member to building strong teams to
get the best results.
Since 1981, I have been
heavily involved with Information and Communication as a tool to improve
efficiency in management and to enhance learning. My experience covers all ICT
levels: management, networking, programming, internet and eLearning.
I have been in the
teaching profession since 1985. Even when I moved to management, I always
taught courses to sharpen my teaching and learning skills and to stay in touch
with the learning minds. I believe in collaborative learning where an
individual takes the responsibility of their own learning by working with peers
and relying on independent learning strategies. I am a strong believer in the
constructivist teaching approach where problem based learning and integration
among disciplines are my style of preference. I have strong background and
credentials to teach courses in Information Technology, Management, Human
Resources, Software Development, Web Design and Network related courses.
English: Excellent
communication skills, spoken, written oral and presentation.
Arabic: communicates
very well in different dialects.
French and German:
suitable for traveling purposes. Aramaic and Old Hebrew: enough for research
purposes.
I am a world travel
backpacker with my family. We traveled all over Europe, Asia, North America,
and the
·
Masters
Degree in Management,
·
Graduate
Certificate in Total Quality Management,
·
Bachelors
of Sciences, Computer
Science and Mathematics, American
All the above are
accredited by the Government of Ontario through their International Credential
Evaluation Agency.
2005: SuperNet Operation, Ministry of Advanced
Edcuation, Government of
2004: Work Health and Safety Certificate,
2003: Global eLearning Workshop from Massachusetts
Institute of Technology,
2002:
2001: Independent Learning Skills, Higher
Colleges of Technology.
2000: Judging Quality Award,
2000: Management Development,
1995: Facilitation Training Certificate,
Instructional Skills Workshop Group, Higher Colleges of Technology.
1994: Training the Trainers Certificate,
Instructional Skills Workshop Group, Higher Colleges of Technology.
1993: Oracle Advanced
1990: Curriculum Development, Higher Colleges of
Technology.
1991-2000: Novell Netware Operating Systems
Certificates, Novell and Computer Data Networks.
Title: Chief Information Officer
Organization:
Website: www.keyano.ca
Organization: Higher
Colleges of Technology
In the following
capacities:
·
Jun
2000 To Sep 2004 as Manager of Educational Technology
·
May
1992 To Jun 2000 as Manager of Student Services and Computer Systems
·
Aug
1989 To May 1992 as Instructor of Business Information Systems
Website: www.hct.ac.ae and dbm.hct.ac.ae
Title: Teacher of
Computer Sciences
Organization: Ibn
Khaldoon High School,
(1) Title: Teacher of Computer Sciences and Mathematics
Organization:
(2) Title: Graduate Research Assistant in Computer Sciences
Organization:
Website: www.aub.edu.lb
Title: Bilingual Industrial Instructor
Organization: Mitsubishi heavy Industries
Website: www.mhi.co.jp
1) Jim Foote
President,
Postal address:
Email:
jim.foote@keyano.ca
Tel: (780) 791-4850
2) Al Adibi
Vice President,
Postal address:
Email:
al.adibi@keyano.ca
Tel: (780) 791-4860
1) Norman Gray
Previous Director,
Higher Colleges of
Technology
Postal address:
1724 The Chase
Email:
nlgray@roger.com or ngray27@hotmail.com
Tel: (905) 569-0058
Postal Address:
2) Bill Vega
Present Director,
Higher Colleges of
Technology
Postal address:
15825 –
Email:
bill.vega@hct.ac.ae
Tel: +971 4 3260303
(International)
You are authorized to
approach the above references.
I have been in the
education profession since 1958. I have extensive experience in education and
training for young and adult learners. I have passion for combining technology
in education for the benefit of learning, learner success and teaching
effectiveness. I have been leading the introduction of eLearning paradigm in
all its forms (distant education, hybrid, flexible and classroom based) with
emphasis on project/problem based learning and cross disciplinary integration
of learning objects.
During the 9 years of
managing the department of computer and student services, I have created an
effective teaching and learning support function that serves the multicultural
environment of a young college. I was successful in institutionalizing a
department that offered the following services to the college community:
·
Reported
to the College Director and served on the College Executive Committee
contributing to its vision and strategic planning.
·
Created
and institutionalized policies and procedures supporting student success
including the development, implementation and evaluation of program reviews and
strategic planning for the department fostering an environment that assists
students in achieving their academic and personal goals.
·
Implemented
successful student recruitment campaigns and plans to meet established
enrollment targets; and managed the enrollments monitoring and managing
retention and attrition.
·
Managed
the student records systems including creation of database systems to support
improving student success, automating registration and timetabling.
·
Created
and provided leadership in the areas of student counseling and advising;
student grievances; financial aid and career counseling functions.
·
Provided
leadership and support to creation and management of student extracurricular
activities, student publications, student administration council and the alumni
association.
·
Participated
in the selection of new faculty and staff in the student services area and in
evaluating the performance of existing faculty and staff.
·
Managed
the finance and budget of the department as assigned by the college and in
raising sponsorships and funds from the community to support activities.
·
Evaluated
and promoted the professional development of staff within the student services
area.
·
Managed
relations with parents, employers and the community.
Even after moving to my
new capacity as manager of Educational technology, I continued supporting many
of the above functions as part of the new role.
I have taught the
following courses at the graduate and undergraduate levels:
·
E-Commerce
courses.
·
E-Marketing.
·
Operation
Managements.
·
Human
Resources and Staffing.
·
Computer
Systems Architecture.
·
Computer
Programming Languages.
·
Database
design and implementation
·
Data
Communication and Computer Networking.
·
Operating
Systems.
·
Data
structures.
·
Principles
of Business Administration.
·
History
of the Arab World and the
I have developed and
implemented numerous curriculum and courses for the college programs as well as
K-12 syllabuses:
I developed the
curriculum and related course material for the course of: network design,
database design, computer literacy, independent learning courses and history of
the middle East.
I was on the UAE
ministerial committee that developed the framework of the IT curriculum of the
K-12 program and I was actively participating with the development of many of
the related course material.
I have developed and
implemented many online material for computer courses using WebCT platform.
Some of these courses are: eMarketing, Internet programming, Database Design,
Operation Management and history of the
I have developed many
online assessment tools using HotPotatoes and Respondus. Most recently, I
developed an online system for ePortfolio assessment program for the first year
college students.
I have developed
numerous courseware materials to support classroom teaching using different
multimedia packages and tools like HyperStudio, Authorware, And ToolBook.
I have developed and
conducted the following workshops and training programs for adults:
·
Web
design courses (DreamWeaver, Fireworks, Flash, PHP, mySQL, Linux).
·
Developing
eLearning courseware with WebCT and Blackboard.
·
Technical
Free Workshops for Teachers (HotPotatoes, Respondus, electronic presentations).
·
Quality
Service workshops.
·
Training
the Trainers on Instructional Skills (part of the ISW initiative.)
·
Facilitated
Instructional Skills Workshops for teachers.
·
Presented
a paper on "Technology in Teaching" for HCT Staff Conference, 1993.
·
Presented
numerous computer literacy workshops for the staff and faculty of HCT
Since 1992 I have been
assuming different senior and leading managerial roles at the institutes of
higher education in the following functions:
·
1992-2000:
Manager of the Department of Computer Systems and Student Services at the
Higher Colleges of technology.
·
2000-2004:
Manager of the Department of Information and Educational Technology at the
Higher Colleges of Technology.
·
2004-present:
Chief information officer at
The requirements of my
jobs specialized on strategic planning, implementation and effective operation
of ICT resources in a collegiate environment. My main focus was always to
increase learners' success and maximize the support functions for teaching and
learning. I developed and executed plans to prepare groups and individuals to
effectively use of these technologies.
Implementation of these
plans involved negotiation and consultation with various groups and individuals
including high and middle level management as well as the coordination and
conduction of numerous trading workshops as outlined in more details below.
All my managerial
experience has been in a multicultural environments dealing with individuals
from more than 30 nationalities. I have faced many situations where I had to
manage amidst external and internal changes which gave me ample experience to
lead in cultural changes.
The success of the
functions and departments I have led are mainly due to outstanding efforts of
the teams I have worked with, This enriched in me the art of leadership that
capitalizes on the strengths and talents of individuals around me thus building
strong teams to get results.
Collated Managerial Experiences
Recruitment:
During my career life, I have conducted more than 100 recruitment interviews
and evaluation. I was an active member on the recruitment screening committee of
Student Services, educational Technologies, Information Systems and IT
teachers.
Finances:
Since 1992, I have been responsible for budgetary finances that reached up to
AED 22M (US$ 6M) as part of the different managerial roles I was involved with.
I have developed and maintained accurate financial reports that continuously
matched the financial records of my institutions.
Tendering and Purchasing: During my career life, I have initiated and
supervised many tendering and purchasing activities. These activities included
setting specification, issuing RFP (request for proposals) evaluation of
proposals, awarding contracts, commissioning and follow up on warranties. The
budgetary values of tenders reached up to AED 14M (US$ 4M) in a given tender.
Performance Evaluation: I am a rooted believer in 360 degree evaluation
strategies. I have been involved in initiating and developing the policies and
procedures of such a performance enhancement plans in my organization. I have
successfully used these methodologies to improve the performance of my team.
Committees:
I have served on numerous internal and external committees as a member as well
as a chair. Many of these committees where at policy making level in student
services and ICT functions.
Collated Experience in
ICT
Since 1981, I have been
heavily involved with Information and Communication as a tool to improve
efficiency in management and to enhance learning. My experience covers all ICT
levels:
I supervised and led
teams of network engineers; system analysts; user support specialists;
audiovisual technicians and educational technologists.
I have considerable
experience with designing, purchasing and deploying information and
communication technologies for educational organizations including network
components; switches; security; telecommunications and data management. I have
worked with teams of network engineers on designing, implementing, administering
and supporting resilient network infrastructure, wireless technology, client
computers and laptops. The support function involved developing and
implementing remote troubleshooting and hardware management systems. I have
experience with managing network operating systems of Novel and Windows NT- and
the implementation of network management tools like Novell Zero Effort Network,
Manage-Wise and IBM Tivoli.
I have experience and
knowledge in planning for acquisition, replacement and support of classroom and
administrative systems. I have designed state of the art classrooms where
computer and audiovisual equipment were effective in the learning environment.
I have led a team of
system analysts to develop educationally oriented software applications. I have
strong knowledge and experience in programming with 4GL, Java, C languages,
Pascal and Visual Basic .I have designed and implemented sophisticated
databases for educational purposes using Microsoft Access, Oracle, ASP and PHP.
I have passion for
Internet development, design and initiation of web sites using HTML, Java, Real
Audio, Macromedia Flash, ASP, PHP and Intranet development.
My experience ranged
from developing database systems which assisted in the smooth operation of
various college services to the implementation and use of Course Management
Systems, Learning Management Systems (WebCT, Blackboard, and Angel), databases,
networking, and internet based solutions.
My Experience in
leading teams of developers of technical solutions included:
·
Inventory
Systems: An online, Internet based, Inventory Systems for the department of
computer support.
·
Helpdesk
Systems: an online, Internet based, teacher support system integrated with the
college inventory system.
·
Student
Records Systems: Developed the system requirements of a Student Records System
used in tracking student academic results. Experience with SCT banner as well
as Power Campus.
·
Internet
and Intranet systems for application in educational processes like Educational
Portals.
·
Student
Email and Web Servers implemented for educational purposes.
Besides the
coordination and implementation of various IT solutions, I have personally
developed the following solutions:
·
Strack:
an on-line Student Tracking System which adds functionality to the Student
Records System. It is a multi-user database application that tracks the
academic progress of students (grades, warnings, academic standing, attendance
and counseling).
·
AppTrack:
an on-line application tracking system that monitors and analyzes student
recruitment, application, registration, entrance examinations and student
placement.
·
Student-Staff
Evaluation tally software that tabulates the responses of students' evaluation
of staff performance.
·
PromoTrack,
a student promotion tracking software that, interactively, helps the
academicians to have accurate information about the progress of students during
student promotion meetings.
·
Matrixia,
a program that facilitates the tracking of course of a given program at the
higher colleges of technology.
·
CertProd:
A program that automates the printing of certificates and degrees issued at the
higher Colleges of Technology.
·
StrackCounter:
An online letter production system that helps Student Services to produce
student enrollment letters based on their academic status.
·
Leading
the creation of Lifelong Learning initiative at my college through the LEAP
program.
·
Leading
the educational paradigm change of my college into the eLearning paradigm.
·
Leading
the Certificate of Recognition of Experience (CORE) initiated by my department
to help the faculty to develop themselves into the eLearning methodologies.
·
Managing
the International Computer Driver License initiative in Dubai Men's College,
Jan 2001- present.
·
Member
of HCT Information Technology Steering Committee, March 2001-2004.
·
Member
of Dubai Men's College Executive team, 1992-present.
·
Judge
(Assessor) of Quality in Dubai Quality Award, 1998-present.
·
DMC
Faculty Evaluation Committee, 1998-present.
·
Conducted
many professional development workshops in the Higher Colleges of Technology
1989-present.
·
Member
of DMC Student Learning Committee, June 2000- present.
·
Served
on the following committees:
·
Member
of the Higher Colleges of Technology IT Steering Committee, 2000 - present.
·
Member
of the UAE Ministry of Education ministerial steering committee for K-12 IT
curriculum, 2002-present.
·
Member
of
·
Member
of
·
Member
of DMC Student Success Committee, Jan-June 2000.
·
DMC
Computer User Committee, Chairman, 1992-1995, 1996- 2004.
·
Authored
a series of courseware for the Lebanese Computer Curriculum Committee
(subsidiary of Hariri Foundations), Published by SarabTech, 1985-86.
·
Coordinator
of Computer Division, American Community School, 1985-87.
·
Coordinator
of Computer Division, Ibn Khaldoon National School, 1987-89.
·
Received
"The Most Outstanding Contribution to College Life by a Faculty
Award", 1991
·
Member
of the HCT Process Improvement Team for managing student records, Oct.
1997-2000.
·
Member
of the HCT Student Services Committee, 1992-2000.
·
UAE
University-HCT joint subcommittee for Student Records, 1995-1997.
·
HCT
Business Information Technology Work unit, 1990-1995.
·
Organized
DMC Adventure Alley as a major student participation in Dubai Shopping
Festival, 1998.
·
Organized
Dubai Men's College Paper Rally, 1992-present.
·
Organized
·
Advisor
of Tilwah, a DMC students’ quarterly magazine, 1990-1994.
·
Advisor
of Dubai Men’s College Student Administration Council, 1990-present.
·
Managed
summer camps,
My Present job
(Sep 2004 – Present):
Organization:
The Title: Chief Information Officer
Start date: 15 September 2004
Reason of seeking a
new job: I enjoy the work and
challenges presented to me at
Number of Employees: 9 IT Engineers serving 230 staff member and 1800
students.
Description of the
Job: Establish a strong
educational technology support and services function in the college and lead
the implementation of futuristic knowledge technology that put
Achievement to date:
In the short period I
have been working with
1- Restructured the
department to 3 layers:
Level 1: The backend
which manages IT infrastructure.
Level 2: The front end
which offers services and support to the college community.
Level 3: Core business
which partners with different departments and functions within the college to
develop and put into use technologies that increases their efficiencies and
productivity.
2- Introduced
alternative learning technologies that complements the eLearning initiatives
and meets the challenges of the college. One example is the Virtual Gallery
which invites the community of
3- Introduced an
industry based "Learning On Demand" teaching system that helps the
apprentice of the Oil Industry to evolve academically and learn while they are
on the job.
4- Introduced
technologies to support remote collaboration among the students and staff of 8
remote campus sites.
5- Proposed 3 projects
to enhance the use of technology in the administration as well as the teaching
environments:
(a) A collaborative
training program for the teachers
(b) A collaborative
training for the administration and staff
(c) Creation of IT
steering committee with a well structured work groups to address introduction
of IT across the system.
Full details will be
supplied upon request.
My Previous Job (Jun 2000 – Sep 2004):
Organization
The
The Title
Manager of the
Department of Information and Educational Technology.
Duration: From June 2000 till September 2003.
Reason of
Termination: Immigration to
Number of Employees
I had 13 employees on
my team: 4 network engineers, 4 user Support Specialists, 2 software
development and 3 educational technologists. In additional to coordinators from
different departments and adjunct staff members.
Approved Budget
In the academic year,
2003-2004 I was managing a budget of AED 22M, equivalent to CA$ 9M, for
purchasing, upgrading and implementing new ICT and Audio visual infrastructure
for the learning purposes of a new campus.
Goals of the Job
The goals of the
department were to cultivate a technology-enhanced learning environment to prepare
lifelong learners who can succeed in the knowledge society. Full job
description could be supplied upon request.
Structure of the
Department
To meet the objectives
set for the department, I restructured it into 4 interwoven units:
The ICT Unit: The ICT team is responsible for the operation and
maintenance of the ICT infrastructure. We designed, operated and implemented a
state of the art infrastructure that is a world’s lead in educational
technology. Since its inception, the following were the achievements of the
unit:
·
Worked
with leading international technology providers like IBM, HP, CISCO, Nortel,
Citrix, Novell and Microsoft to design and deploy the latest information and
communication technologies suitable to prepare our students to be successful
citizens of the knowledge age.
·
The
network infrastructure we operated was composed of the following technologies:
Nortel based network with flexible and robust security system that blocks
intrusion at level of the edge switches; a 4Terabytes storage system employing
NAS/SAN technology to cater for students storage needs; video on demand system
to support educational needs for the classroom audio-visual material; centrally
managed audio-visual equipments used in classrooms like 135 multimedia projectors
and audio systems; a sophisticated audio-visual editing system that allows
linear and non-linear editing for educational purposes; three
video-conferencing facilities for distributed instruction; 3 multi-purpose
multi-media halls for conferences and group activities; Nortel based voice over
IP Telephony system.
·
Institutionalized
a network management system based on IBM Tivoli.
·
User
Support Unit (USU): The USU team is responsible for supporting the users of the
college to ensure our IC technology is working to their advantage. The user
support team received extensive training and professional development to focus
on the learning process. They were actively involved in the teaching and the
learning activities to keep their focus on the educational value of their job.
The achievements of the unit are:
·
Developed
and implemented a computerized, knowledge and human-based user support system
for all ITC and Audio-visual user needs.
·
Created
a learning-oriented support team that address user requests with focus on the
mandate of educational requirements of teachers and students.
·
Created
the “shadowing program” where course assessment is linked to
student activities in the unit. In this way, student learning contributed to
the effectiveness of our operation.
·
Created
a preventive maintenance plan to minimize the downtime of the technology by
proactively predicting and preventing failure.
·
Worked
with IBM on the institutionalizing autonomic computing that creates
self-healing, self-monitoring and self-managing computing environment.
Application
Development Unit (ADU): The ADU
team is responsible for the development and maintenance of software
applications required in the learning process. The achievements of the units
are:
·
Led
the development and implementation of educational systems like integrated
educational portals, course management systems and student progress tracking
systems.
·
Developed
and implemented performance and appraisal systems.
·
Developed
and implemented student academic tracking systems capitalizing on the existing
legacy systems.
·
Acted
as “hired guns” used by teachers to create suitable eLearning
material.
·
Created
and managed ePortoflio system to track student academic achievement during
their studies in the college.
Educational
Technology Unit (EdTec): The
EdTech team is unit is responsible for supporting the teachers needs to
effectively utilizing technology in their classrooms teaching and learning
activities. The achievements of the unit are:
·
Developed
programs, policies and training schemes to help teachers exploit technology in
the learning process.
·
Facilitated
eLearning projects and initiatives among staff to pilot new technologies in
education.
·
Worked
with the academic teams to develop appropriate teaching and learning strategies
suitable for the eLearning environment.
·
Organized
seminars and conferences in the field of eLearning like the UAE IT Challenge
Conference, UAE Laptop Teachers Forum, IBM Fly-in Conference, e-Education
without Boundaries, and many locally organized discussion groups and seminars.
·
Restructured
the department, in a non threatening approach, into 4 interwoven units where
teams from different entities work inter-departmentally.
·
I
created a "Break the Boundaries" environment within my college where
individuals and entities from outside my department worked with my team on
common objectives without violating reporting structure.
·
Created
a "learning drive" within my team where learning became the focus of
our operation. All technical support and implementation was geared towards our
students' learning.
·
Developed
and institutionalized different professional development initiatives (like ICDL
and CORE) to create an environment of self development through sharing personal
experience.
·
Created
a "Buddy System" where every member of my team is leading one area of
our function where other members report in that area (including myself.) In
this way, every member was empowered in one area while serving in all other areas.
This increased the efficiency of our operation.
·
Working
with 4 network engineers, 3 ITC specialists, 3 Audio Visual technicians and 3
Educational technologists, I was potentially able to create a an entity with
potentially 21 team players through implementing a “Break the
Boundaries” operation. “Break the Boundaries” is an
initiative where different departments in the college work together on common
goals without disrupting reportage structure, thus increasing efficiencies and
cross-functional collaboration.
·
Working
with my talented team, we designed and created the “learning
infrastructure” of the future by designing an ICT setup suitable for the
teaching and learning in the knowledge age.
·
I
created the Certificate of Recognizing Experience (CORE) program to help our
professionals to develop themselves by sharing their talents and experience.
·
Working
with other teams in the college, we led the college into becoming a lifelong
learning organization through the Leap initiative which helped smooth the
cultural change associated with this paradigm shift.
·
Worked
with international educational organizations on collaboration in the field of
eLearning like M.I.T,
·
Collaborated
with local organizations like the Ministry of Education, e-Government
Initiative Teams, Economical Development department and local universities on
identifying educational needs of the nation.
·
Designed,
developed, implemented and led many training initiatives to help teachers shift
to the new eLearning paradigms like introduction of ICDL, a collaborative
eLearning Certificate, Instructional Skills Workshops, etc…
·
Shared
our success initiatives with other educational institutions affected by us like
colleges, schools and universities within the U.A.E.
I started my management
career in 1992 by being assigned the job of creating the department of Student
Services at Dubai Men's College. Moving from teaching to management was a tough
job fro a teacher. But during the 9 years of management, I have achieved the
following:
·
Created
and institutionalized the Academic Services function within the department
which overlooked the operations of student records, student registration, and
academic timetables and scheduling.
·
Created
and institutionalized the Student Services function within the department which
overlooked the operations of student recruitment, student placement, student
advising and counseling, student activities, sports activities and student
publications.
·
Created
and formalized the operation of student alumni association.
·
Supported
the operation, development, training and implementation of instructional
technologies needed to improve student success.
·
Empowered
the staff through developing their skills was the core of the management style
implemented.
·
Developed
and implemented performance evaluation assessment which was based on 360
degrees evaluation systems.